Love Customer Support


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InstantKB - Customer Service Made Easy

Build Beautiful Communities


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InstantKB - Customer Service Made Easy

Get Stuff Done


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InstantKB - Customer Service Made Easy

Our Software

Community

InstantForum

Build conversations around your products or services

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Support

InstantKB

Deliver great self service & inbound customer support.

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Productivity

wuudo

To do list & task management software

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Authentication

Active Directory

Seamless single sign on for InstantForum & InstantKB

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1.5+ Million Users & Counting


We provide web & mobile customer community & customer support software & services for companies big & small. We offer a complete one stop shop for businesses looking to build a unique customer community or offer great self service & inbound customer support.


Live Demos

What's Possible


Complete Customer Engagement Software




  • Social
    Communities

    Foster conversations & community around your products, services or interests.


  • Peer to Peer
    Customer Support

    Get answers from customers, employees and experts within your community.


  • Self Service
    Customer Support

    Publish & share support materials helping customers find the answers they need 24/7/365.


  • Inbound
    Support Tickets

    Automatically route & prioritize inbound customer support inquiries.


  • Rock Solid
    Community Protection

    Keep your community a pleasant & friendly place with built-in SPAM detection.


  • Ideas &
    Feedback

    Let customers vote up ideas or create dedicated polls to gather customer feedback.

  • Social Sharing
    & Single Sign On

    Share content on popular social networks & provide a single sign on experience via social logins.


  • Gamiciation
    Achievements & reputation levels let you reward users for positive participation within your community.


  • Mobile
    Optimized

    Mobile themes & responsive design provide a optimized touch friendly experience on any device.

  • Secure Discussions & Documents
    Role based security & granular permissions let you control precisely what users can see and do.


  • Reporting & Analytics
    Detailed built-in reports provide insight into every aspect of your customer support. Google analytics can be added in minutes.


  • Great SEO
    We employ many SEO best practices to ensure every page within our software has the best possible chance to rank highly on Google.

Trusted by over 20,000 companies in 115 countries

Our Lovely Community Members

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What Our Customers Say




  • Exceptional support. Not being up to date with asp.net and SQL servers I decided to pay the additional cost and have them install the forum on my ISP. Well worth it.

    Andy Bowler
    Ark Training - more...
  • Having previously made only a casual acquaintance with ASP.NET, I had rapidly gummed-up my installation with reckless customizations. Technical staff was there with same-day (same-hour, actually) response and I still managed to implement an intranet development forum in less than half a day.

    Scott Ehly
    London Bridge Group - more...
  • I have 2 installations. One with a lot of customization for my ultimatewindowssecurity.com site. Very happy with responsive customer service.

    Randall Smith
    UWS - more...

Try our software free for 30 days