Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • InstantForum stands out due to it's ease of install and rich set of features. I was able to get the software up and running in less than 10 minutes. Company's product support is excellent.

    Raghurama Bhat
    Avaya Inc - more...
  • Recently integrated both applications into a .NET project. Support was very quick and helped me get up and running. I was able to easily tweak the app's to meet my needs. Totally recommended.

    Carl Savillo
    Omnitec Solutions, Inc - more...
  • I just thought I would drop you a line to tell you how impressed I was with the level of customer support offered. We'd been having a problem which turned out to have nothing todo with your software.

    Stuart Teadley
    Anderson Design - more...

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Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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