Great Customer Support


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InstantKB - Customer Service Made Easy

Beautiful Customer Community


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InstantKB - Customer Service Made Easy

Simple Team Todo List


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InstantKB - Customer Service Made Easy

Our Software

Community

InstantForum

Build conversations around your products or services

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Support

InstantKB

Deliver great self service & inbound customer support.

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Productivity

wuudo

To do list & task management software

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Authentication

Active Directory

Seamless single sign on for InstantForum & InstantKB

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1.5+ Million Users & Counting


We get a kick from seeing our software help other businesses engage and support customers. To date we've been lucky enough to have over 1.5 million users register within our software. We love listening to our users and we are constantly striving to improve our products and provide a simple end user experience.


Live Demos

What's Possible


Complete Customer Engagement Software




  • Social
    Communities

    Foster conversations & community around your products, services or interests.


  • Peer to Peer
    Customer Support

    Get answers from customers, employees and experts within your community.


  • Self Service
    Customer Support

    Publish & share support materials helping customers find the answers they need 24/7/365.


  • Inbound
    Support< Tickets

    Automatically route & prioritize inbound customer support inquiries.


  • Rock Solid
    Community Protection

    Keep your community a pleasant & friendly place with built-in SPAM detection.


  • Ideas &
    Feedback

    Let customers vote up ideas or create dedicated polls to gather customer feedback.

  • Social Sharing
    & Single Sign On

    Share content on popular social networks & provide a single sign on experience via social logins.


  • Gamiciation
    Achievements & reputation levels let you reward users for positive participation within your community.


  • Mobile
    Optimized

    Mobile themes & responsive design provide a optimized touch friendly experience on any device.

  • Secure Discussions & Documents
    Role based security & granular permissions let you control precisely what users can see and do.


  • Reporting & Analytics
    Detailed built-in reports provide insight into every aspect of your customer support. Google analytics can be added in minutes.


  • Great SEO
    We employ many SEO best practices to ensure every page within our software has the best possible chance to rank highly on Google.

Trusted by over 20,000 companies in 115 countries

What Our Customers Say




  • Our site requires a dozen or more modifications and InstantASP have excelled. In fact, they blown us all away with there quite astonishingly good customer service. I have rarely (if ever) had the pleasure of knowing I can email the developers and know that they will reply in a thorough and helpful manner.

    Liam Cassidy
    MJNI.com - more...
  • I've purchased several scripts in the past, and this is by far the best one I've ever purchased. Installation was a breeze, adding categories and knowledgebase articles is very simple - any of our employees can do it.

    Brian Patterson
    Xtrasource, Inc - more...
  • I have never seen a customer support department as responsive and informed. I am looking forward to more products from your company and would not hesitate to purchase.

    Paul Stuart
    InterActive Inc - more...

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