Better Customer Community

Community software to help you engage, support & know your customers

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What We Offer

We build beautiful software to solve problems we hope others will love



Build conversations around your products or services

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Deliver great self service & inbound customer support.

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Team based task management software

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Active Directory

Seamless single sign on for InstantForum & InstantKB

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Why You'll Love Our Software

Brimming with features yet beautifully designed to feel gorgeous across every browser, platform & device.
  • Collaboration Software
    Social Communities
    Foster conversations & community around your products, services or interests.

  • Peer to peer customer support
    Peer to Peer Support
    Get answers from customers, employees and experts within your community.

  • Self Service Customer Support Software
    Self Service Support
    Publish & share support materials helping customers find the answers they need 24/7/365.

  • Customer Support Ticketing Software
    Support Ticketing
    Automatically route & prioritize inbound customer support inquiries.

  • Community SPAM protection
    SPAM Protection
    Keep your community a pleasant & friendly place with built-in SPAM detection.

  • Capture Ideas and User Feedback
    Ideas & Feedback
    Let customers vote up ideas or create dedicated polls to gather customer feedback.
  • Community Single Sign On
    Social Integrations
    Seamless social sign on through twitter, Faebook, Gooogle.

  • Community Gamification
    Achievements & reputations let you reward users for positive participation.

  • Mobile Community Software
    Mobile Optimized
    Our software is designed to work great on iOS 7+, Android & Windows Phone 8+
  • Secure
    Roles & Permissions
    Role based security & permissions let you control precisely what users can see and do.

  • Detailed Reporting
    Reports & Analytics
    Detailed built-in reports provide insight into every aspect of your customer support.

  • Optimized for Google
    Optimized for Google
    We employ many SEO best practices to ensure every page within our software has the best possible chance to rank highly on Google.

What Our Customers Say

We aim to please. Don't take our word see what our customers have to say
  • We've been using InstantKB for almost a year now, and it's totally revolutionized our customer service team - thank you!

    Miriam Druyan
    Talk'n'Save - more...
  • Exceptional support. Not being up to date with and SQL servers I decided to pay the additional cost and have them install the forum on my ISP. Well worth it.

    Andy Bowler
    Ark Training - more...
  • I bought InstantForm as the free ASP.NET forums where just to complicated. Highly Recommended! Lots of features & great support.

    Gavin Joyce
    nTier Code Generator - more...

Try our software free for 30 days