Next Generation Customer Support

InstantKB is a beautiful, powerful help desk designed to help you easily deliver great customer support
Try Free For 30 Days

Our Products

We craft beautiful software to help businesses build & support great products

customer Support


Deliver great self service & inbound customer support.

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Customer Community


Build conversations around your products or services

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Team Productivity


Team based task management software

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Enterprise Authentication

Active Directory

Seamless single sign on for InstantForum & InstantKB

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2015

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What's New In InstantKB 2015

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What Our Customers Say

  • You have responded to all of our inquires timely and with accurate information. Thanks for the excellent support. I really like this tool.

    Uyen Ha
    Embarcadero Technologies Inc - more...
  • Easy to use and install. Loved the user/roles feature. I have used products that cost 10 times more and had less function than InstantKB. Highly recommended.

    Frank Cheung
    DiscountASP.NET - more...
  • Our site requires a dozen or more modifications and InstantASP have excelled. In fact, they blown us all away with there quite astonishingly good customer service. I have rarely (if ever) had the pleasure of knowing I can email the developers and know that they will reply in a thorough and helpful manner.

    Liam Cassidy - more...

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Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.


Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.