Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • We believe the InstantKB product more than satisfies our needs. As a software development house, we were faced with either writing or buying a solution. InstantKB was a perfect fit!

    Mark Chickering
    CEO Systems Online, Inc - more...
  • Recently integrated both applications into a .NET project. Support was very quick and helped me get up and running. I was able to easily tweak the app's to meet my needs. Totally recommended.

    Carl Savillo
    Omnitec Solutions, Inc - more...
  • Thank you very much for your fine piece of software. It's very very very nice indeed. I have previously used HelpWorksPro but needed a ASP.NET solution since I am taking my hosting towards 100% Windows instead of UNIX.

    Tracy Phillips
    LiquidASP.com - more...

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