Next Generation Customer Support

Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products

We craft beautiful software to help businesses build & support great products

customer Support


Deliver awesome self service & inbound customer support

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Customer Community


Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • Easy to use and install. Loved the user/roles feature. I have used products that cost 10 times more and had less function than InstantKB. Highly recommended.

    Frank Cheung
    DiscountASP.NET - more...
  • I had no problems installing your forum, and it's working excellently - I am delighted with the product and service and would highly recommend InstantASP to others..

    Andrew Brunker
    Australian Software Solutions Group - more...
  • We migrated our entire forum to InstantForum in an afternoon. Support has been excellent - questions get answered within an hour or so. Highly recommended!

    Greg Reinacker
    NewsGator Technologies - more...

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Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.


Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.