Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • First of all I want to thank you so much for all the time you have given us. I have to tell you we’re very happy we decided to go with your solution and we would recommend you to anybody.

    Jonathan Fainsilber
    nationalparalegal.edu - more...
  • I am a complete .NET novice yet installed and had my own forum up and running in minutes.The level of support is outstanding, the product itself is expanding every week with new features that directly result from user feedback - I personally have seen two new features added as a direct result of my feedback.

    Liam Wickham
    Platypus Ecommerce - more...
  • I've used a number of forum packages over the years and for me this one's been the crème of the crop by far. Solid product, good support, easy to modify (which I've done a LOT of).

    Al Bsharah
    bsharah.com - more...

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On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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