Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • I have never seen a customer support department as responsive and informed. I am looking forward to more products from your company and would not hesitate to purchase.

    Paul Stuart
    InterActive Inc - more...
  • Your product is great! I DON'T think we will be taking advantage of the money back guarantee. Thanks for an amazing product, looking forward to updates.

    Chad Mahaffey
    Executive Web Management - more...
  • I was delighted to find InstantKB. The setup was quick and easy, and the source code was well written and easy to modify. In a single weekend I was able to launch the new support pages. I saved a bundle in development time and money. Thanks for a great product and even better support!

    Adam Alexander
    Boundgrid Technologies Inc - more...

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On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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