Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • I am a complete .NET novice yet installed and had my own forum up and running in minutes.The level of support is outstanding, the product itself is expanding every week with new features that directly result from user feedback - I personally have seen two new features added as a direct result of my feedback.

    Liam Wickham
    Platypus Ecommerce - more...
  • Its been a pure pleasure working with InstantASP to integrate InstantForum into my website. This is a level of support that is worth the price you pay for the application alone.

    Mark Christianson
    ParaTrooper.net - more...
  • I was delighted to find InstantKB. The setup was quick and easy, and the source code was well written and easy to modify. In a single weekend I was able to launch the new support pages. I saved a bundle in development time and money. Thanks for a great product and even better support!

    Adam Alexander
    Boundgrid Technologies Inc - more...

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Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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