Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • I've purchased several scripts in the past, and this is by far the best one I've ever purchased. Installation was a breeze, adding categories and knowledgebase articles is very simple - any of our employees can do it.

    Brian Patterson
    Xtrasource, Inc - more...
  • Thanks for all of your help during this entire project! Throughout the process, I always felt like if I had a problem, you would be there to help out. I really appreciate all of your hard work in getting our new site set up.

    Misty Miller
    Minnesota Society of CPAs - more...
  • We've been using InstantKB for almost a year now, and it's totally revolutionized our customer service team - thank you!

    Miriam Druyan
    Talk'n'Save - more...

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On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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