Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • We believe the InstantKB product more than satisfies our needs. As a software development house, we were faced with either writing or buying a solution. InstantKB was a perfect fit!

    Mark Chickering
    CEO Systems Online, Inc - more...
  • Our site requires a dozen or more modifications and InstantASP have excelled. In fact, they blown us all away with there quite astonishingly good customer service. I have rarely (if ever) had the pleasure of knowing I can email the developers and know that they will reply in a thorough and helpful manner.

    Liam Cassidy
    MJNI.com - more...
  • I've used a number of forum packages over the years and for me this one's been the crème of the crop by far. Solid product, good support, easy to modify (which I've done a LOT of).

    Al Bsharah
    bsharah.com - more...

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On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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