Home / Support / Support Services

Whilst we provide 30 days ticket based support and always strive to offer first class support we also realize you may require personal, direct assistance from our developers. For this reason we offer a number of paid support options to save you time and guarantee prompt one-to-one support from our core team.

Remote Installation Service	$249 USD
Have InstantForum.NET professionally installed and configured by our developers. Price is for a single installation. We will require the ability to remotely connect to your web server and database server.

Remote Transfer Service	$389 USD
Our developers can help migrate your existing forum to a new hosting provider. Price is for a single transfer. We will require the ability to remotely connect to your web servers and database servers.

Phone / Skype / Remote Desktop Incident (per hour)	$159 USD
Looking for personal assistance from our developers? Incidents ensure priority support and can be used for anything from questions to integration advice. We can provide assistance via telephone or remote desktop to resolve issues.

Remote Installation Service	$249 USD
Have InstantKB.NET professionally installed and configured by our developers. Price is for a single installation. We will require the ability to remotely connect to your web server and database server.

Remote Transfer Service	$389 USD
Our developers can help migrate your existing installation to a new hosting provider. Price is for a single transfer. We will require the ability to remotely connect to your web servers and database servers.

Phone / Skype / Remote Desktop Incident (per hour)	$159 USD
Looking for personal assistance from our developers? Incidents ensure priority support and can be used for anything from questions to integration advice. We can provide assistance via telephone or remote desktop to resolve issues.

We can work with you to customize or integraqte our products. This includes shared authentication / single sign-on & visual customization work. To discuss your requirements please don't hesitate to contact us.