About InstantASP
A team of passionate engineers dedicated to building the best ASP.NET community & customer support software available.
For over 10 years we’ve offered a consistent track record of delivering & supporting our best-in-class ASP.NET community & customer support software.
Everyday hundreds of companies use our software to help build robust onlines communities or offer exceptional customer support.
From one-person start-ups to Fortune 500 giants we have continued to delight customers because of the basic principals that guide our company; expertise, first-class prompt support, and our total commitment to the success of you, our user.
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Our Core Principals
Prompt, Professional Support
We are fanatical about helping our customers and fully committed to supporting our products. Our developers will typically respond directly to questions through official support channels. Our typical response time is generally immediate to a few hours however please allow up to 24 hours.
Beautiful Design, Delightful Experiences
We always work to add cutting-edge, innovative UX to our software. Delivering an awesome end user experience is at the core of every thing we do. We ensure our software is free from clutter, focused on the user’s goals and flows intuitively. We won't compromise to meet release dates. Our software is ready when we are sure it will amaze you, our customer.
Continual Innovation
We strive to innovate and delight our users. We are constantly looking at ways we can improve our software by incorporate new technologies, standards or techniques. We’ve never been left behind and as the web continues to evolve so will our software to match. We will always continue to ensure support for future versions of the .NET framework and Visual Studio IDE.
Listening to our users
Whilst we have principals and a strong vision for our software we also believe in listening closely to our customers and will often implement features directly based on customer feedback. Our customer’s feedback is invaluable and we take great care to ensure we log every feature requests & suggestion for future releases. It’s impossible to implement every feature suggested by our customers and when we don’t feel a feature is needed or it does not align with our vision we’ll always be honest. If you would like to see something added to our software please don’t hesitate to
contact us.
Our commitment to you -- our customer
It's in our interest to see our customers succeed with our software. To this end we'll always do our best to assist you with installation, implementation & customization questions. We'll always work to respond to questions as quickly as possible. We typically respond to all support tickets & emails within 24 hours. We welcome
your questions.
Our priority is to ensure our customers are happy with both our products and service.
Our Offices
InstantASP Ltd
11 The Crescent
Bucklow Hill
Knutsford
Cheshire
WA16 6RQ
United Kingdom
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The boring stuff...
We are a private, debt free limited liability company. We are registered at Companies House in the United Kingdom. Registration number 4924986.
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terms of service &
privacy policy.