About InstantASP



A team of passionate engineers dedicated to building the best ASP.NET community & customer support software available.



For over 10 years we’ve offered a consistent track record of delivering & supporting our best-in-class ASP.NET community & customer support software.

Everyday hundreds of companies use our software to help build robust onlines communities or offer exceptional customer support. From one-person start-ups to Fortune 500 giants we have continued to delight customers because of the basic principals that guide our company; expertise, first-class prompt support, and our total commitment to the success of you, our user.

Connect with us...

  • Twitter
  • Facebook
  • Google+
  • RSS
InstantASP Logo

Our Core Principals



Prompt, Professional Support



We are fanatical about helping our customers and fully committed to supporting our products. Our developers will typically respond directly to questions through official support channels. Our typical response time is generally immediate to a few hours however please allow up to 24 hours.

Beautiful Design, Delightful Experiences



We always work to add cutting-edge, innovative UX to our software. Delivering an awesome end user experience is at the core of every thing we do. We ensure our software is free from clutter, focused on the user’s goals and flows intuitively. We won't compromise to meet release dates. Our software is ready when we are sure it will amaze you, our customer.

Continual Innovation



We strive to innovate and delight our users. We are constantly looking at ways we can improve our software by incorporate new technologies, standards or techniques. We’ve never been left behind and as the web continues to evolve so will our software to match. We will always continue to ensure support for future versions of the .NET framework and Visual Studio IDE.

Listening to our users



Whilst we have principals and a strong vision for our software we also believe in listening closely to our customers and will often implement features directly based on customer feedback. Our customer’s feedback is invaluable and we take great care to ensure we log every feature requests & suggestion for future releases. It’s impossible to implement every feature suggested by our customers and when we don’t feel a feature is needed or it does not align with our vision we’ll always be honest. If you would like to see something added to our software please don’t hesitate to contact us.

Our commitment to you -- our customer



It's in our interest to see our customers succeed with our software. To this end we'll always do our best to assist you with installation, implementation & customization questions. We'll always work to respond to questions as quickly as possible. We typically respond to all support tickets & emails within 24 hours. We welcome your questions.

Our priority is to ensure our customers are happy with both our products and service.

Our Offices



InstantASP Ltd
11 The Crescent
Bucklow Hill
Knutsford
Cheshire
WA16 6RQ
United Kingdom

Contact Us



If you've got this far...



You may also be interested to know we occasionally send updates whenever we have some important news to share. To stay informed use the subscribe button below to subscribe to our mailing list. You can unsubscribe anytime with just one click...

Subscrube to our newsletter

The boring stuff...



We are a private, debt free limited liability company. We are registered at Companies House in the United Kingdom. Registration number 4924986.

Please review our terms of service & privacy policy.

About InstantASP



We develop market-leading ASP.NET community & customer support apps. We help businesses of all sizes build engaging online communities and deliver exceptional customer support. Our community app, InstantForum allows you to quickly add rich social features & branded discussions to your existing web site. Our self-service support portal InstantKB is designed to help reduce inbound customer support by allowing you to quickly & easily publish articles, FAQs & documentation to help your customers. Our forthcoming Influx product currently in beta allows businesses to manage, prioritize & respond to inbound customer support enquires received via email, phone or the web.

Start your free 30 day free trial
InstantASP Logo
© 1999-2013 InstantASP Ltd. All rights reserved.
Can we help?

+44 ( 0 ) 1565 832 827


Mon-Fri 9am-6pm GMT

Connect with us...
  • Twitter
  • Facebook
  • Google+
  • RSS