We take care of everything



We can handle all aspects of your InstantForum, InstantKB or Influx installation & on-going hosting. We'll take care of upgrades ensuring our software is always up to date with the latest features & fixes.If you choose our enterprise hosting we’ll even work with you to brand our software to suite your existing web site.

Now Supporting ASP.NET 4.5



Our new servers now come installed with ASP.NET 4.5, Windows Server 2012 &; SQL Server 2012. We will be upgrading existing servers in the near future.

Simple, Affordable Plans



We offer three hosting plans for each of our products. To learn more use the links below to compare our plans and pricing...

InstantForum 2012


ASP.NET DISCUSSION FORUM
A robust, highly-customizable ASP.NET discussion forum designed to help you grow & manage engaging online communities.

See Plans & Pricing

InstantKB 2011


ASP.NET KNOWLEDGEBASE
A powerfull, flexible ASP.NET knowledgebase & ticketing system. Publish articles to support your products. Manage in-bound support.

See Plans & Pricing

Our Servers



Our servers are custom-built and maintained in-house to offer optimum performance & security, whilst making redundancy our highest priority. We make every effort to ensure that a power, network or disk failure, will not take your server offline, and moreover where possible, the fault will self rectify, resulting in as close to zero downtime as possible.

All new hosted installations feature:-


  • New Dell Servers
  • Multi-Core XEON Processor(s)
  • Up to 16gb RAM as required
  • High performance disks in fully redundant raid
  • Redundant Power Supply / UPS
  • Redundant Network Interfaces
  • 64-bit Windows Server 2012
  • 64-bit SQL Server 2012
We perform regular maintenance & constantly monitor our servers to ensure all managed accounts are always running at peak performance. Each hosted environment is protected by enterprise standard SonicWall firewall and traffic analysers hardware. These act as a first line of defense against any digital attack, and allow us to offer our customers peace of mind that their data and software is in good hands. Even this element of our operation is completely redundant, allowing for further hardware failure whilst maintaining service without Interruption.

Our Data Center



All hosted accounts are located in a state-of-the-art, high security data centre 10 minutes away from our head offices in the UK. In developing our hosted services, we knew the network we placed them on would be key, as such we’re using one of the UK’s premier tier 2 providers in order to assure the best possible service. Linked to four tier one providers across the UK, with five core network POP’s and peering four separate Internet Exchange Points both in our base in Manchester, and in London, all based on top of the line high-end Cisco hardware. We are positioned on an incredibly low latency network with amazing fault tolerance, the team at our provider monitors, services and maintains this network 24/7, 365 days a year, without exception.

Service Level Agreement



We are confident in our service. If we ever fail we'll absolutly reimburse you. You can download our service level agreement for hosted services here.

About InstantASP



We develop market-leading ASP.NET community & customer support apps. We help businesses of all sizes build engaging online communities and deliver exceptional customer support. Our community app, InstantForum allows you to quickly add rich social features & branded discussions to your existing web site. Our self-service support portal InstantKB is designed to help reduce inbound customer support by allowing you to quickly & easily publish articles, FAQs & documentation to help your customers. Our forthcoming Influx product currently in beta allows businesses to manage, prioritize & respond to inbound customer support enquires received via email, phone or the web.

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