Help your customers or employees find answers anywhere, anytime.



With InstantKB for ASP.NET, you can easily add a branded, web-based knowledgebase to your existing web site allowing you to easily publish & share articles, documentation & FAQs to help your customers, employees or partners.

InstantForum.NET 2012 - Works great on all devices

No recurring fees, Hosted on your own servers



InstantKB can be purchased securely via our web site or PayPal.com. You can use the options below to add the correct license to your shopping cart. Once you've completed payment InstantKB.NET will be available for immediate download within your My.InstantASP account.
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InstantKB 2011 Single Web Site License



Allows you to install a single production installation of InstantKB.NET on a single URL. Sub-domains will require additional licenses. Development licenses are provided free of chrage.

InstantKB 2011 End User License

$199 USD

Provided with limited source code. Ideal for those looking to visually customize or integrate into an existing site but not change functionality. Add to Cart

InstantKB 2011 Developer License

$489 USD

Our most popular license. Provided with complete source code access. Ideal for developers looking to extend or add functionality to our product. Add to Cart

Upgrade from End User License to Developer License

$329 USD

Upgrade your existing single web site End User License to the full-source code Developer License. Add to Cart
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InstantKB 2011 Single Server, Unlimited URLs License



Allows you to install InstantKB as many times as you wish on a single web server. There are no restrictions to the number of communities you can create on your single web server. Ideal for development companies, IT departments or consultants.

InstantKB 2011 End User License

$839 USD

Provided with limited source code. Ideal for those looking to visually customize or integrate into an existing site but not change functionality. Add to Cart

InstantKB 2011 Developer License

$1129 USD

Provided with complete source code access. Ideal for developers looking to extend or add functionality to our product. Add to Cart

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Upgrade from End User License to Developer License

$329 USD

Upgrade your existing single server End User License to the full-source code Developer License. Add to Cart

Support Services



Our professional support services are designed to help ease your on-premise InstantForum deployment. We offer fixed priced installation, migration & upgrade services.

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Support Plans



We offer a range of priority annual support plans for InstantForum. Our annual support plans are designed for customers who require priority telephone and out of hours technica lsupport.

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Stay focused on helping your customers. We'll help you.



We'll install & host your InstantKB support portal. We'll ensure your installation is always optimized, accessible & up-to date. All hosting plans are backed by our first class customer support. Compare our plans below or get started today with our free 30 day trial.

Free set-up & upgrades



We'll carefully install InstantKB for you in our highly optimized, redundant hosting environment and will always keep your installation up-to date with the latest improvements and security fixes. Don’t worry we’ll let you know before we change anything. No IT knowledge required,

No Contracts



Your free to cancel or pause your hosted account at anytime. We don't have any minimum term contracts with any hosting plan. We would rather keep you happy with great service.

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Starter
Getting Started
Small Business
Most Popular
Enterprise
Top of the line
Monthly Subscription Feature Tick Feature Tick Feature Tick
Prompt, Professional Support Feature Tick Feature Tick Feature Tick
Disk Space 750 mb* 1.5 gigabyte* 3 gigabyte*
Bandwidth 1 gigabyte transfer** 5 gigabyte transfer** 10 gigabyte transfer**
Unlimited articles, tickets & downloads Feature Tick Feature Tick Feature Tick
Unlimited admins, staff & roles Feature Tick Feature Tick Feature Tick
Use your own domain name Feature Tick Feature Tick Feature Tick
Optioan FTP access - Feature Tick Feature Tick
Customizable UI & Email Text - Feature Tick Feature Tick
Search Engine Friendly URLs - - Feature Tick
Full Text Search (Relevancy Ranking) - - Feature Tick
SQL Server Database Access - - Feature Tick
Weekly Off Site Back-Ups - - Feature Tick
Professional Custom Branded Skin***
NEW
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Learn more about InstantKB


* Additional disk-space is $5 USD per 500mb.We will contact you via email if you exceed your disk-space.
** We monitor bandwidth usage. Additional bandwidth is $5 ISD per 1 gig. If you exceed monthly usage your service will not be interrupted. We will contact you via email to discuss options.
*** We will work with you to develop a unique, branded skin for your installation. This only includes basic HTML & image changes.

About InstantASP



We develop market-leading ASP.NET community & customer support apps. We help businesses of all sizes build engaging online communities and deliver exceptional customer support. Our community app, InstantForum allows you to quickly add rich social features & branded discussions to your existing web site. Our self-service support portal InstantKB is designed to help reduce inbound customer support by allowing you to quickly & easily publish articles, FAQs & documentation to help your customers. Our forthcoming Influx product currently in beta allows businesses to manage, prioritize & respond to inbound customer support enquires received via email, phone or the web.

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