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We understand fast, accuratem prompt friendly technical support is vital to your success. Our goal is to ensure that your experience with our products remains positive. To meet this objective we provide a varity of support options.
For the quickest possible response please email support@instantasp.co.uk or open a support ticket. You can also use the resources below to assist further.
| Community ForumsKnowledgebase | |
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Whilst we cannot guarantee technical support via the community forum we will always try to assist. For guaranteed assistance from our support staff please contact us via email or use the My.InstantASP ticket system. Goto Community Forums » |
Our knowledge base contains articles and technical notes relating to our products including hints, tips, frequently asked questions, error documents and workarounds for issues and limitations. Goto Knowledge Base » |
| DocumentationMy.InstantASP | |
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Comprehensive product documentation is available to download or view online within our documentation area. This should be the first port of call when looking for installation instructions. Goto Documentation » |
For guaranteed assistance from InstantASP support staff please use our online ticketing system within your My.InstantASP account. We will respond to tickets within one business day. Goto My.InstantASP » |
| Email & PhoneSupport Services | |
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You can send your questions or issues via email to support@instantasp.co.uk. Dedicated telephone or instant messenger support incidents can be purchasd seperatly from our product order pages. |
Not comfortable installing or modifying our software? We offer a range of additional support services from remote installation to hourly support incidents which can be used for anything you like from training to code-changes. InstantForum.NET InstantKB.NET |
| Support PlansCustomer Comments | |
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Our support plans ensure you continue to receive priority support after your 90 day free support period. Customers with a support plan are also entitled to a 50% discount on upgrades, add-ons or related product services for one year. InstantForum.NET InstantKB.NET |
"I was delighted to find InstantKB.NET. The setup was quick and easy, and the source code was well written and easy to modify. In a single weekend I was able to launch the new support pages. I saved a bundle in development time and money. Thanks for a great product and even better support!" Adam Alexander from Boundgrid Technologies Inc More Testimonials » |