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We offer additional extended support plans for customers who require guaranteed piece-of-mind. Tickets from customers with a support plan are flagged within our ticketing system and will receive priority attention. Customers with a support plan are also entitled to dedicated telephone support for any issues. To learn more about our support plan hover over each option below...

Single Web Site License (Annual Support)	$359 USD
One year of priority access to our ticketing system & telephone support for a single end user. Free major & minor upgrades. Dedicated account manager. 2 hours of Skype or GotoMeeting support from product developers.

Single Server, Unlimited Web Sites License (Annual Support)	$679 USD
One year of priority access to our ticketing system & telephone support for up-to 3 end users. Free major & minor upgrades. Dedicated account manager. 2 hours of Skype or GotoMeeting support from product developers.

Gold Annual Support Including Bespoke Branded Skin	$1379 USD
Includes all the benefits of our single server annual support plan however in additional we'll work with you to customize and re-brand InstantForum.NET to fit within your existing web site or corporate branding.

Single Web Site License (Annual Support)	$359 USD
One year of priority access to our ticketing system & telephone support for a single end user. Free major & minor upgrades. Dedicated account manager. 2 hours of Skype or GotoMeeting support from product developers.

Single Server, Unlimited Web Sites License (Annual Support)	$679 USD
One year of priority access to our ticketing system & telephone support for up-to 3 end users. Free major & minor upgrades. Dedicated account manager. 2 hours of Skype or GotoMeeting support from product developers.

Gold Annual Support Including Bespoke Branded Skin	$1379 USD
Includes all the benefits of our single server annual support plan however in additional we'll work with you to customize and re-brand InstantKB.NET to fit within your existing web site or corporate branding.

Renewals

We'll contact you before your support subscription expires. All renewals are provided with a 20% discount. If you purchase our Gold Annual Support you'll only and wish to renew after one year you'll only have to pay the renewal price for our single server annual support plan.

Should you have any questions or require an alternative payment method please don't hesitate to contact us we are more than happy to assist. By purchasing our support plan you agree to our terms & conditions.