Support Services

Dedicated services for time critical projects

Whilst we provide unlimited technical support via our ticketing system and always strive to offer first class support we also realize you may require personal, direct assistance from our developers. For this reason we offer a number of paid support options to save you time and guarantee prompt one-to-one support.

Direct access to our lead developers
Hassle-free installation & transfer services

Personal telephone or remote desktop support
Bespokte Customizations

InstantForum Support Services

Remote Installation Service	$249 USD
Have InstantForum professionally installed and configured by our developers. Price is for a single installation. We will require the ability to remotely connect to your web server and database server.	Add to Cart

Remote Transfer Service	$389 USD
Our developers can help migrate your existing forum to a new hosting provider. Price is for a single transfer. We will require the ability to remotely connect to your web servers and database servers.	Add to Cart

Phone / GotoMeeting / Remote Desktop Incident (per hour)	$159 USD
Looking for personal assistance from our developers? Incidents ensure priority support and can be used for anything from questions to integration advice. We can provide assistance via telephone or remote desktop to resolve issues.	Add to Cart

InstantKB Support Services

Remote Installation Service	$249 USD
Have InstantKB professionally installed and configured by our developers. Price is for a single installation. We will require the ability to remotely connect to your web server and database server.	Add to Cart

Remote Transfer Service	$389 USD
Our developers can help migrate your existing installation to a new hosting provider. Price is for a single transfer. We will require the ability to remotely connect to your web servers and database servers.	Add to Cart

Phone / GotoMeeting / Remote Desktop Incident (per hour)	$159 USD
Looking for personal assistance from our developers? Incidents ensure priority support and can be used for anything from questions to integration advice. We can provide assistance via telephone or remote desktop to resolve issues.	Add to Cart

Bespoke Development / Customizations

We are always willing to consider custom development work. We can work with you to customize or integrate our products. This includes shared authentication / single sign-on & visual customization work. To discuss your requirements please don't hesitate to contact us.

Products

Hosting

Community

Support

About InstantASP

We develop market-leading ASP.NET community & customer support apps. We help businesses of all sizes build engaging online communities and deliver exceptional customer support. Our community app, InstantForum allows you to quickly add rich social features & branded discussions to your existing web site. Our self-service support portal InstantKB is designed to help reduce inbound customer support by allowing you to quickly & easily publish articles, FAQs & documentation to help your customers. Our forthcoming Influx product currently in beta allows businesses to manage, prioritize & respond to inbound customer support enquires received via email, phone or the web.

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