All In One Customer Support

Help your customers across web, email, social, phone & chat within a single beautiful help desk.

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Our Software


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free Guide

12 tips to help you deliver awesome customer support and keep customers happy


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Latest Release Notes

InstantKB 2018

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InstantForum 2017

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What Our Customers Say

We are passionate about helping you our customer succeed with our software

  • I have never seen a customer support department as responsive and informed. I am looking forward to more products from your company and would not hesitate to purchase.

    Paul Stuart
    InterActive Inc - more...
  • I am a complete .NET novice yet installed and had my own forum up and running in minutes.The level of support is outstanding, the product itself is expanding every week with new features that directly result from user feedback - I personally have seen two new features added as a direct result of my feedback.

    Liam Wickham
    Platypus Ecommerce - more...
  • InstantForum has improved our search engine results over a 1,000%. It's allowed our site to go from a sleepy little place on the Internet with a couple hundred users to thousands of users posting hundreds of messages every day.

    Eddy Lucast
    AHTS - more...

Try free for 30 days

On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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